Receive an order response

How to receive a purchase order response sent by the supplier

Tradecloud will send a purchase order response to the buyer when an order event has been triggered.

Choose the appropriate API to receive an order response

You must choose between the webhook API or the polling API to receive order response messages:

Webhook versus polling

Choose to receive a delivery schedule or single delivery per order line

You must choose between a delivery schedule or single delivery per order line:

Delivery schedule

When choosing single delivery please continue on:

Single delivery order response

orderEvent or order header

This page assumes you either chose delivery schedules using the orderEvent webhook API or the order polling API.

  • id (in case of an order): the Tradecloud order identifier

  • orderId (in case of an OrderEvent): the Tradecloud order identifier

  • buyerOrder: the buyer part of the order, see Buyer order

  • supplierOrder: the supplier part of the order, see Supplier order

  • indicators.deliveryOverdue is true when at least one order line is overdue.

  • status.processStatus: is the aggregate of all lines Order process statuses.

  • status.logisticsStatus: is the aggregate of all lines Order logistics statuses.

  • version: the Tradecloud order version number

  • eventDates: some key order event date/times

  • meta: meta information, including source and trace info, about this messsage

  • lastUpdatedAt: is the latest date time the order has been changed, useful for polling orders.

Buyer order

buyerOrder is mostly an echo of your order fields as explained in Issue a new order

  • supplierAccountNumber: the supplier account number as known in your ERP system

Supplier order

supplierOrder contains the supplier order fields:

  • companyId: the supplier's Tradecloud company identifier.

  • buyerAccountNumber: your account number as known in the supplier's ERP system.

  • description: a free format additional description of this order by the supplier.

  • contact: the supplier employee responsible for this order.

  • properties: are key-value based custom fields, added by the supplier.

  • notes: are simple custom fields, added by the supplier.

  • documents: contain meta data and link of attached documents by the supplier.

Download a document attached to an order response

Order status

The order status is the aggregation of all the lines statuses.

Order process status

The order process status is one of:

  • Issued: the order is (re)issued by the buyer.

  • InProgress: the order is under negotiation between buyer and supplier

  • Confirmed: the order is completely agreed between buyer and supplier

  • Rejected: the order is completely rejected by supplier

  • Completed: the order is completed at the buyer

  • Cancelled: the order is cancelled by the buyer

Order logistics status

The order logistics status is one of:

  • Open: no or partial quantity Produced, ReadyToShip, Shipped or Delivered

  • Produced: the order full quantity is produced by the supplier

  • ReadyToShip: the order full quantity is ready to be shipped by the supplier

  • Shipped: the order full quantity is shipped by the supplier

  • Delivered: the order full quantity is delivered at the buyer

  • Cancelled: the order is cancelled by the buyer

orderEvent or order lines

lines contains one or more order lines:

  • id: the Tradecloud line identifier

  • buyerLine: the buyer part of the order line, see Buyer line.

  • supplierLine: the supplier part of the order line, see Supplier line.

  • confirmedLine: the order line as agreed between buyer and supplier, see Confirmed line.

  • deliverySchedule: the current aggregated delivery schedule, see Delivery schedule.

  • deliveryScheduleIncludingRequests: the current aggregated delivery schedule including requests, see Delivery schedule.

  • prices: the current prices, see Prices below.

  • pricesIncludingRequests: the current prices, including any open supplier or buyer requests, see Prices.

  • indicators.deliveryOverdue is true when the order line is overdue.

  • status.processStatus: the order line's Line process status.

  • status.inProgressStatus the order line's Line in progress status.

  • status.logisticsStatus: the order line's Line logistics status.

  • eventDates: some key line event date/times

  • mergedItemDetails: detailed part information provided by both buyer and supplier, see Item details.

  • lastUpdatedAt: is the latest date time the order line has been changed, useful for polling.

Buyer line

lines.buyerLine is an echo of your order line fields as explained in Issue a new order

  • position: the line position within the purchase order

Supplier line

lines.supplierLine contains the supplier order line fields:

  • salesOrderNumber: the sales order number as known in the supplier's ERP system

  • salesOrderPosition: the position within the supplier's sales order

  • description: a free format additional description of this line by the supplier

  • requests: the supplier can request different delivery schedule, prices and charge lines, see below

  • properties: are key-value based custom fields, added by the supplier

  • notes: are simple custom fields, added by the supplier

  • documents: contain meta data, objectId or url, of attached documents by the supplier.

Download a document attached to an order response

Supplier requests

lines.supplierLine.requests.proposal: the supplier has proposed a different delivery schedule, prices and/or charge lines compared to the issued order line. lines.supplierLine.requests.reopenRequest: the supplier requests to reopen the confirmed order line. The supplier has requested a different delivery schedule, prices and/or charge lines compared to the confirmed order line.

  • deliverySchedule: the requested alternative delivery schedule

  • prices: the requested alternative prices

  • chargeLines: the requested alternative charge lines, see Charge lines

  • reason: the reason of this request given by the supplier

  • status: the Request status.

Request status

The request status is one of:

  • Open: Requested by one party. To be approved or rejected by the other party.

  • Approved: The request is approved by the other party.

  • Rejected: The request is rejected by the other party.

  • Closed: The request is closed because it is not relevant anymore.

If the request status is Open the other party must approve or reject it.

Confirmed line

lines.confirmedLine: the agreed order line between buyer and supplier.

Only if the process status is Confirmed the line is agreed between buyer and supplier

  • lines.confirmedLine.deliverySchedule: the agreed delivery schedule

  • lines.confirmedLine.prices: the agreed prices

  • lines.confirmedLine.chargeLines: the agreed charge lines, see Charge lines

Delivery schedule

When using order or orderEvent the delivery schedule is used.

The lines.deliverySchedule together with the lines.prices fields give a simpler alternative for the deliverySchedule and prices fields in different places like buyerLine, buyerLine.requests, supplierLine.requests and confirmedLine.

  • lines.deliverySchedule: the current delivery schedule, either having Issued or Confirmed values.

The lines.deliverySchedule field does NOT include any open supplier or buyer request. Be aware that either the Issued or Confirmed values are returned, dependent on the line status.

  • lines.deliveryScheduleIncludingRequests: the current delivery schedule, either having Issued, In Progress or Confirmed values.

The lines.deliveryScheduleIncludingRequests field does include any open supplier or buyer request. Be aware that the Issued, proposal or reopen request or Confirmed values are returned, dependent on the line and request status.

Delivery schedule fields

  • lines.deliverySchedule[IncludingRequests].position: the optional position in the delivery schedule. Not to be confused with the line.position

  • lines.deliverySchedule[IncludingRequests].date: the delivery date of this delivery schedule position. Date has ISO 8601 date yyyy-MM-dd format. See also Standards.

  • lines.deliverySchedule[IncludingRequests].quantity: the quantity of this delivery schedule position. Quantity has a decimal 1234.56 format with any number of digits.

Logistics fields

These additional logistics fields are only available in the order line level delivery schedule:

  • lines.deliverySchedule[IncludingRequests].status: the optional delivery line's Scheduled delivery logistics status.

  • lines.deliverySchedule[IncludingRequests].etd: The optional logistics Estimated Time of Departure (local date without time zone). Date has ISO 8601 date yyyy-MM-dd format.

  • lines.deliverySchedule[IncludingRequests].eta: The optional logistics Estimated Time of Arrival (local date without time zone). Date has ISO 8601 date yyyy-MM-dd format.

Scheduled delivery logistics status

The delivery line logistics status is one of:

  • Open: no or partial quantity Produced, ReadyToShip, Shipped or Delivered

  • Produced: the delivery line quantity is produced by the supplier

  • ReadyToShip: the delivery line quantity is ready to be shipped by the supplier

  • Shipped: the delivery line quantity is shipped by the supplier

  • Delivered: the delivery line quantity is delivered at the buyer

Prices

  • lines.prices: the current prices, either having Issued or Confirmed values.

The lines.prices field does NOT include any open supplier or buyer request. Be aware that either the Issued or Confirmed values are returned, dependent on the line status.

  • lines.pricesIncludingRequests: the current prices, either having Issued, In Progress or Confirmed values.

The lines.pricesIncludingRequests field includes any open supplier or buyer request. Be aware that the Issued, proposal or reopen request or Confirmed values are returned, dependent on the line and request status.

Prices fields

  • lines.prices[IncludingRequests].grossPrice: the gross price. Used together with discountPercentage.

  • lines.prices[IncludingRequests].discountPercentage: the discount percentage. Used together with grossPrice.

  • lines.prices[IncludingRequests].netPrice: the net price.

    • priceInTransactionCurrency: the price in the transaction currency of the supplier, like CNY in China.

      • value: the price value has a decimal 1234.56 format with any number of digits.

      • currencyIso: the 3-letter currency code according to ISO 4217, like EUR, USD and CNY

    • priceInBaseCurrency: the price in your base currency, like EUR in the EU.

      • value: the price value has a decimal 1234.56 format with any number of digits.

      • currencyIso: the 3-letter currency code according to ISO 4217, like EUR.

  • lines.prices[IncludingRequests].priceUnitOfMeasureIso: the 3-letter price unit according to ISO 80000-1. The purchase unit and price unit may be different.

  • lines.prices[IncludingRequests].priceUnitQuantity: the item quantity at which the price applies. Typically this is 1 (unit price) or 100 (the price applies to 100 items)

It is advised to only use netPrice for its simplicity, or alternatively use grossPrice together with discountPercentage.

Line status

Line process status

The line process status is one of:

  • Issued: the line is (re)issued by the buyer

  • InProgress: the line is under negotiation between buyer and supplier

  • Confirmed: the line is agreed between buyer and supplier

  • Rejected: the line is rejected by supplier

  • Completed: the line is completed at the buyer

  • Cancelled: the line is cancelled by the buyer

Line in Progress status

The line in progress status is a more fine-grained status when an order line processStatus is InProgress and is one of:

  • OpenSupplierProposal: There is an open proposal from the supplier.

  • RejectedSupplierProposal: The proposal from the supplier was rejected and no other requests are open.

  • ReissuedRejectedLine: The rejected order line was reissued by the buyer.

  • OpenSupplierReopenRequest: There is an open reopen request from the supplier.

  • OpenBuyerReopenRequest: There is an open reopen request from the buyer.

  • RevertedCompletedLine: The completion of this line was reverted.

Line logistics status

The line logistics status is one of:

  • Open: no or partial quantity Produced, ReadyToShip, Shipped or Delivered

  • Produced: the line quantity is produced by the supplier

  • ReadyToShip: the line quantity ready to be shipped by the supplier

  • Shipped: the line quantity shipped by the supplier

  • Delivered: the line quantity delivered at the buyer

  • Cancelled: the line is cancelled by the buyer

Charge lines

chargeLines: the requested or confirmed additional cost lines of an order line, independent of the order line prices, like transport, packing, administration, inspection and certification costs.

  • position: the position used to identify a charge line.

  • chargeTypeCode: the mandatory charge reason code according to UNCL7161

  • chargeDescription: a mandatory free text description, like "Transport costs".

  • quantity: the mandatory quantity of this charge line.

  • price: the mandatory price of this charge line.

    • priceInTransactionCurrency: the mandatory price in the transaction currency of the supplier, like CNY in China.

      • value: the price value has a decimal 1234.56 format with any number of digits.

      • currencyIso: the 3-letter currency code according to ISO 4217, like EUR, USD and CNY.

    • priceInBaseCurrency: the optional price in your base currency, like EUR in the EU.

      • value: the price value has a decimal 1234.56 format with any number of digits.

      • currencyIso: the 3-letter currency code according to ISO 4217, like EUR.

  • priceUnitOfMeasureIso: the 3-letter price unit according to ISO 80000-1 which applies to the charge line price.

Item details

The buyer may send item details to inform the supplier about part information. The supplier may check, change and add item details if they are not correct or incomplete. lines.mergedItemDetails will contain the original item details added by the buyer merged with the changed or added item details by the supplier.

  • countryOfOriginCodeIso2: The ISO 3166-1 alpha-2 country code of manufacture, production, or growth where an article or product comes from.

  • combinedNomenclatureCode: A tool for classifying goods, set up to meet the requirements both of the Common Customs Tariff and of the EU's external trade statistics.

  • netWeight: Net weight of one item.

  • netWeightUnitOfMeasureIso: Net weight unit according to ISO 80000-1.

  • dangerousGoodsCodeUnece: UN numbers or UN IDs are four-digit numbers that identify dangerous goods, hazardous substances and articles in the framework of international transport.

  • serialNumber: is an unique identifier assigned incrementally or sequentially to an item, to uniquely identify it.

  • batchNumber: is an identification number assigned to a particular quantity or lot of material from a single manufacturer

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