Order Events

When using the order webhook you may configure and receive below order events.

Order is issued or updated by buyer

The buyer can issue new order lines or update existing issued lines.

If confirmed delivery schedule or prices are updated, this will become a reopen request.

Order confirmed by supplier or buyer

The supplier can either accept, reject or propose an alternative.

  • Accepted means that the supplier confirmed the order line(s) as requested by the buyer.

  • Rejected means that the supplier cannot deliver the order line(s) at all.

  • Confirmed means that the supplier confirmed the order line(s) with other values as requested by the buyer and Auto Confirm has been enabled by the buyer.

Order proposal by supplier

The supplier can propose an alternative delivery schedule or prices.

The buyer either approves or rejects the proposal.

Order updated by supplier

The supplier can update existing order lines.

If delivery schedule or prices are updated this will become either a proposal or reopen request.

Order reopen request by buyer

The buyer can request to reopen confirmed order lines.

The supplier can either approve or reject the reopen request.

Order reopen request by supplier

The supplier can request to reopen confirmed order lines.

The buyer can either approve or reject the reopen request.

Order lines cancelled by buyer

The buyer can cancel order lines that don't contain a request.

Order lines completed by buyer

The buyer can complete and revert completion of order lines.

Order lines logistics

Both buyer and supplier can update delivery schedule logistics fields status, etd and eta

Order contacts

Both buyer and supplier can reassign their order contact.

Maintenance

Buyer and supplier can resend order lines to their ERP system.

Order lines can be synced from the tradecloud legacy platform to the the Tradecloud One platform.

Last updated