Order Events

When using the order webhook you may configure and receive below order events.

Order is issued or updated by buyer

The buyer can issue new order lines or update existing issued lines.

If confirmed delivery schedule or prices are updated, this will become a reopen request.

OrderEvent	Webhook Configuration
OrderIssuedByBuyer	New order is issued by the buyer
OrderLinesIssuedByBuyer	Additional order lines are added by the buyer
OrderLinesReissuedByBuyer	Updated order lines are reissued by the buyer
OrderLinesUpdatedByBuyer	Order and line fields other than prices & delivery schedules are updated by the buyer

Order confirmed by supplier or buyer

The supplier can either accept, reject or propose an alternative.

• Accepted means that the supplier confirmed the order line(s) as requested by the buyer.

• Rejected means that the supplier cannot deliver the order line(s) at all.

• Confirmed means that the supplier confirmed the order line(s) with other values as requested by the buyer and Auto Confirm has been enabled by the buyer.

OrderEvent	Webhook Configuration
OrderLinesAcceptedBySupplier	Order lines are accepted by the supplier
OrderLinesRejectedBySupplier	Order lines are rejected by the supplier
OrderLinesConfirmedBySupplier	Order lines are confirmed by the supplier with other values as requested by the buyer

Order proposal by supplier

The supplier can propose an alternative delivery schedule or prices.

The buyer either approves or rejects the proposal.

OrderEvent	Webhook Configuration
OrderChangesProposedBySupplier	Order changes are proposed by the supplier
OrderChangesProposalApprovedByBuyer	By order changes that were proposed by the supplier are approved by the buyer
OrderChangesProposalRejectedByBuyer	By order changes that were proposed by the supplier are rejected by the buyer

Order updated by supplier

The supplier can update existing order lines.

If delivery schedule or prices are updated this will become either a proposal or reopen request.

OrderEvent	Webhook Configuration
OrderLinesUpdatedBySupplier	Order and line fields other than prices & delivery schedules are updated by the supplier
OrderLinesItemDetailsChanged	Order lines item details are changed by the supplier

Order reopen request by buyer

The buyer can request to reopen confirmed order lines.

The supplier can either approve or reject the reopen request.

OrderEvent	Webhook Configuration
OrderLinesReopenRequestedByBuyer	Order lines reopen is requested by the buyer
OrderLinesReopenRequestApprovedBySupplier	Buyer reopen request is approved by the supplier
OrderLinesReopenRequestRejectedBySupplier	Buyer reopen request is rejected by the supplier

Order reopen request by supplier

The supplier can request to reopen confirmed order lines.

The buyer can either approve or reject the reopen request.

OrderEvent	Webhook Configuration
OrderLinesReopenRequestedBySupplier	Order lines reopen is requested by the supplier
OrderLinesReopenRequestApprovedByBuyer	Supplier reopen request is approved by the buyer
OrderLinesReopenRequestRejectedByBuyer	Supplier reopen request is rejected by the buyer

Order reconfirmation request by buyer

The buyer can request to reconfirm order lines.

The supplier can either reconfirm or do a reopen request.

OrderEvent	Webhook Configuration
OrderLinesReconfirmationRequestedByBuyer	Order lines reconfirmation is requested by the buyer
OrderLinesReconfirmedBySupplier	Order lines are reconfirmed by the supplier

Order lines cancelled by buyer

The buyer can cancel and revert cancellation of order lines.

OrderEvent	Webhook Configuration
OrderLinesCancelledByBuyer	Order lines are cancelled by the buyer
CancelledOrderLinesRevertedByBuyer	Cancelled order lines are reverted by the buyer

Order lines completed by buyer

The buyer can complete and revert completion of order lines.

OrderEvent	Webhook Configuration
OrderLinesCompletedByBuyer	Order lines are completed by the buyer
CompletedOrderLinesRevertedByBuyer	Completed order lines are reverted by the buyer

Order lines logistics

Both buyer and supplier can update delivery schedule logistics fields status, etd and eta

OrderEvent	Webhook Configuration
OrderLinesDeliveryScheduleLogisticsUpdatedByBuyer	Delivery schedule logistics fields are updated by the buyer
OrderLinesDeliveryScheduleLogisticsUpdatedBySupplier	Delivery schedule logistics fields are updated by the supplier

Order contacts

Both buyer and supplier can reassign their order contact.

OrderEvent	Webhook Configuration
OrderContactReassignedByBuyer	Buyer order contacts are reassigned in the portal
OrderContactReassignedBySupplier	Supplier order contacts are reassigned in the portal

Maintenance

Buyer and supplier can resend order lines to their ERP system.

Order lines can be synced from the tradecloud legacy platform to the the Tradecloud One platform.

OrderEvent	Webhook Configuration
OrderResentByBuyer	The order is manually resent by the buyer
OrderResentBySupplier	The order is manually resent by the supplier
OrderSynced	The order is synced from the legacy platform