Order Events
When using the order webhook you may configure and receive below order events.
Order is issued or updated by buyer
The buyer can issue new order lines or update existing issued lines.
If confirmed delivery schedule or prices are updated, this will become a reopen request.
OrderIssuedByBuyer
New order is issued by the buyer
OrderLinesIssuedByBuyer
Additional order lines are added by the buyer
OrderLinesReissuedByBuyer
Updated order lines are reissued by the buyer
OrderLinesUpdatedByBuyer
Order and line fields other than prices & delivery schedules are updated by the buyer
Order confirmed by supplier or buyer
The supplier can either accept, reject or propose an alternative.
Accepted means that the supplier confirmed the order line(s) as requested by the buyer.
Rejected means that the supplier cannot deliver the order line(s) at all.
Confirmed means that the supplier confirmed the order line(s) with other values as requested by the buyer and Auto Confirm has been enabled by the buyer.
OrderLinesAcceptedBySupplier
Order lines are accepted by the supplier
OrderLinesRejectedBySupplier
Order lines are rejected by the supplier
OrderLinesConfirmedBySupplier
Order lines are confirmed by the supplier with other values as requested by the buyer
Order proposal by supplier
The supplier can propose an alternative delivery schedule or prices.
The buyer either approves or rejects the proposal.
OrderChangesProposedBySupplier
Order changes are proposed by the supplier
OrderChangesProposalApprovedByBuyer
By order changes that were proposed by the supplier are approved by the buyer
OrderChangesProposalRejectedByBuyer
By order changes that were proposed by the supplier are rejected by the buyer
Order updated by supplier
The supplier can update existing order lines.
If delivery schedule or prices are updated this will become either a proposal or reopen request.
OrderLinesUpdatedBySupplier
Order and line fields other than prices & delivery schedules are updated by the supplier
OrderLinesItemDetailsChanged
Order lines item details are changed by the supplier
Order reopen request by buyer
The buyer can request to reopen confirmed order lines.
The supplier can either approve or reject the reopen request.
OrderLinesReopenRequestedByBuyer
Order lines reopen is requested by the buyer
OrderLinesReopenRequestApprovedBySupplier
Buyer reopen request is approved by the supplier
OrderLinesReopenRequestRejectedBySupplier
Buyer reopen request is rejected by the supplier
Order reopen request by supplier
The supplier can request to reopen confirmed order lines.
The buyer can either approve or reject the reopen request.
OrderLinesReopenRequestedBySupplier
Order lines reopen is requested by the supplier
OrderLinesReopenRequestApprovedByBuyer
Supplier reopen request is approved by the buyer
OrderLinesReopenRequestRejectedByBuyer
Supplier reopen request is rejected by the buyer
Order reconfirmation request by buyer
The buyer can request to reconfirm order lines.
The supplier can either reconfirm or do a reopen request.
OrderLinesReconfirmationRequestedByBuyer
Order lines reconfirmation is requested by the buyer
OrderLinesReconfirmedBySupplier
Order lines are reconfirmed by the supplier
Order lines cancelled by buyer
The buyer can cancel and revert cancellation of order lines.
OrderLinesCancelledByBuyer
Order lines are cancelled by the buyer
CancelledOrderLinesRevertedByBuyer
Cancelled order lines are reverted by the buyer
Order lines completed by buyer
The buyer can complete and revert completion of order lines.
OrderLinesCompletedByBuyer
Order lines are completed by the buyer
CompletedOrderLinesRevertedByBuyer
Completed order lines are reverted by the buyer
Order lines logistics
Both buyer and supplier can update delivery schedule logistics fields status, etd and eta
OrderLinesDeliveryScheduleLogisticsUpdatedByBuyer
Delivery schedule logistics fields are updated by the buyer
OrderLinesDeliveryScheduleLogisticsUpdatedBySupplier
Delivery schedule logistics fields are updated by the supplier
Order contacts
Both buyer and supplier can reassign their order contact.
OrderContactReassignedByBuyer
Buyer order contacts are reassigned in the portal
OrderContactReassignedBySupplier
Supplier order contacts are reassigned in the portal
Maintenance
Buyer and supplier can resend order lines to their ERP system.
Order lines can be synced from the tradecloud legacy platform to the the Tradecloud One platform.
OrderResentByBuyer
The order is manually resent by the buyer
OrderResentBySupplier
The order is manually resent by the supplier
OrderSynced
The order is synced from the legacy platform
Last updated