Buyer order process

Overview of the buyer order process.

Step 1. Send an order

As a buyer you can Issue a new order

Additionally, you can Attach a document to the order

You can Update an existing order

Step 2. Receive an order response

As a buyer you should Receive an order response from the supplier

Additionally, you can Download a document attached to an order response.

Optional step 3. Add the logistical status of goods to order update

You can Add the logistical status of goods to the order update

Optional step 4. Add actual delivery history to order update

You can Add the actual delivery history to the order update

Step 5a. Complete an order

You can Complete an order which will end the order process.

Optional step 5b. Reopen or cancel an order

Alternatively, as a buyer you may:

• Reopen an order which will restart the order process.

• Cancel an order which will end the order process.