Cancel an order
How to request the supplier to cancel an order or line
Cancel an order line in Tradecloud when it is cancelled at the buyer.
Issued,In Progress,RejectedandConfirmedlines will becomeCancelledimmediately (without request)Completedlines cannot be cancelledCancelledlines cannot be cancelled again
When using the simple delivery schedule, the
cancelled indicator is only supported for the first order line of each item number. The other lines with the same item number will also be cancelled together with the first line.You can cancel the order or line by setting
indicators.cancelled on either order or line level and updating the order using the Send order endpoint:If you provide a
cancelled indicator on order level, ONLY the lines provided in this order message will be cancelled.If you also provide a
cancelled indicator on line level, it has precedence over the order level cancelled indicator.When your ERP system cannot cancel a line, but instead removes a line from the order, you can still cancel an order line by setting the
indicators.cancelLineWhenMissing on order level and updating the order WITHOUT including the cancelled line using the Send order endpoint:You can cancel a full order (all the lines) by setting the
indicators.cancelLineWhenMissing on order level and updating the order WITHOUT any lines.You can cancel the order or line by setting
indicators.cancelled on either order or line level, using the Send order indicators endpoint to send the cancelled indicator to Tradecloud.If you provide a
cancelled indicator on order level, ALL the lines in the order will be cancelled.If you also provide a
cancelled indicator on line level, it has precedence over the order level cancelled indicator.When sending order indicators the provided purchase order number will be verified.
Last modified 18d ago