Cancel an order
How to request the buyer to cancel an order or line
This feature is planned and API and documentation may change.
If a purchase order line is
Issued
or In Progress
the supplier may reject
the line.If a line is
Confirmed
(both parties agreed on the delivery of goods) then the supplier should request to cancel the line.The supplier can request to cancel by setting
indicators.cancel
on either order or line level, when possible provide the reason
field on line level and send an order response update.This is a request to the buyer to cancel an order or line.
The buyer has to approve the cancel request before Tradecloud accepts it.
You cannot cancel an
Issued, In Progress, Rejected, Cancelled
orCompleted
lineOrder lines having process status
Confirmed
will become Cancelled
Last modified 1yr ago