Webhook Events
Webhook Events overview.

Order Process Events

Order issued and updated by buyer

The buyer can issue new order lines or update existing issued lines.
If confirmed delivery schedule or prices are updated this will become a reopen request.
OrderEvent
Webhook Configuration
OrderIssuedByBuyer
New order is issued by the buyer
OrderLinesIssuedByBuyer
Additional order lines are added by the buyer
OrderLinesReissuedByBuyer
Updated order lines are reissued by the buyer
OrderLinesUpdatedByBuyer
Order and line fields other than prices & delivery schedules are updated by the buyer

Order confirmed by supplier

The supplier can either accept, reject or propose an alternative (see next section).
OrderEvent
Webhook Configuration
OrderLinesAcceptedBySupplier
Order lines are accepted by the supplier
OrderLinesRejectedBySupplier
Order lines are rejected by the supplier

Order proposal by supplier

The supplier can propose an alternative delivery schedule or prices.
The buyer either approves or rejects the proposal.
OrderEvent
Webhook Configuration
OrderChangesProposedBySupplier
Order changes are proposed by the supplier
OrderChangesProposalApproved
ByBuyer
By supplier proposed order changes are approved by the buyer
OrderChangesProposalRejected
ByBuyer
By supplier proposed order changes are rejected by the buyer

Order updated by supplier

The supplier can update existing order lines.
If delivery schedule or prices are updated this will become either a proposal or reopen request.
OrderEvent
Webhook Configuration
OrderLinesUpdatedBySupplier
Order and line fields other than prices & delivery schedules are updated by the supplier
OrderLinesItemDetailsChanged
BySupplier
Order lines item details are changed by the supplier

Order reopen request by buyer

The buyer can request to reopen confirmed order lines.
The supplier can either approve or reject the reopen request.
OrderEvent
Webhook Configuration
OrderLinesReopenRequested
ByBuyer
Order lines reopen is requested by buyer
OrderLinesReopenRequestApprovedBySupplier
Buyer reopen request is approved by supplier
OrderLinesReopenRequestRejectedBySupplier
Buyer reopen request is rejected by supplier

Order reopen request by supplier

The supplier can request to reopen confirmed order lines.
The buyer can either approve or reject the reopen request.
OrderEvent
Webhook Configuration
OrderLinesReopenRequested
BySupplier
Order lines reopen is requested by supplier
OrderLinesReopenRequestApprovedByBuyer
Supplier reopen request is approved by buyer
OrderLinesReopenRequestRejectedByBuyer
Supplier reopen request is rejected by buyer

Order lines cancelled by buyer

The buyer can cancel order lines without request.
OrderEvent
Webhook Configuration
OrderLinesCancelledByBuyer
Order lines are cancelled by the buyer

Order lines completed by buyer

The buyer can complete and revert completion of order lines.
OrderEvent
Webhook Configuration
OrderLinesCompletedByBuyer
Order lines are completed by the buyer
CompletedOrderLinesReverted
ByBuyer
Completed order lines are reopened by the buyer

Order lines logistics

Both buyer and supplier can update delivery schedule logistics fields status, etd and eta
OrderEvent
Webhook Configuration
OrderLinesDeliverySchedule
LogisticsUpdatedByBuyer
Delivery schedule logistics fields are updated by the buyer
OrderLinesDeliverySchedule
LogisticsUpdatedBySupplier
Delivery schedule logistics fields are updated by the supplier

Order contacts

Both buyer and supplier can update their order contact.
OrderContactReassignedByBuyer
Buyer order contacts are updated via the portal
OrderContactReassigned
BySupplier
Supplier order contacts are updated via the portal

Order maintenance

Buyer and supplier can resend order lines to their ERP system.
Order lines can be synced from the tradecloud.nl to the the Tradecloud One platform.
OrderEvent
Webhook Configuration
OrderResentByBuyer
The order is manually resent by the buyer
OrderResentBySupplier
The order is manually resent by the supplier
OrderSynced
The order is synced from the legacy platform

Order Document Events

The buyer and supplier can attach documents to the order.
Please note these events are not published when documents are embedded in the order.
OrderDocumentEvent
Webhook Configuration
OrderDocumentsAttachedByBuyer
Document(s) are attached to the order or line by the buyer
OrderDocumentsAttachedBySupplie
Document(s) are attached to the order or line by the supplier

Shipment Events

The supplier can send a despatch advice which will trigger a ShipmentDespatchedBySupplier event.
The buyer can resend a shipment to their ERP which will trigger a ShipmentResentByBuyer event.
ShipmentEvent
Webhook Configuration
ShipmentDespatchedBySupplier
n/a
ShipmentResentByBuyer
n/a